adhd and workplace issues

Part two of a three-part series on the impacts of undiagnosed/treated Adult ADHD.

Guest article by CHADD

The symptoms of ADHD can create challenges for adults in the workplace, just as they do for children in school. Some adults with ADHD have very successful careers. Others may struggle with a variety of challenges, including poor communication skills, distractibility, procrastination and difficulty managing complex projects. Seeking assistance from a career counsellor, psychologist, social worker or other health care worker with career counselling training can be helpful in understanding and coping with ADHD on the job. Each individual with ADHD has a different set of challenges. Therefore, it is important to consider your unique picture, as you go about designing strategies, accommodations and modifications for the workplace. Below are suggestions for coping with many of the symptoms or impairments associated with ADHD.

1. Distractibility. Problems with external distractibility (noises and movement in the surrounding environment) and internal distractibility (daydreams) can be the biggest challenge for adults with ADHD. The following strategies may help:

• Request a private office or quiet cubicle, or take work home or work when others are not in the office.
• Use "white noise" earphones, classical music or other sounds to drown out office noises.
• Work in unused space, such as a conference room, where distractions are few.
• Route phone calls directly to voicemail and respond to them at a set time every day.
• Jot down ideas in a notebook to avoid interruption of the current task.
• Keep a list of ideas that come to you during meetings so that you can communicate more effectively.
• Perform one task at a time. Do not start a new task until the current one is done.

2. Impulsivity. Adults with ADHD may struggle with impulsivity and temper outbursts in the workplace. Try the following strategies:

• Learn to use self-talk to monitor impulsive actions.
• Work with a coach to role-play appropriate responses to frustrating situations.
• Ask for regular, constructive feedback as a way of becoming more aware of how impulsivity might manifest in you.
• Practice relaxation and meditation techniques.
• Anticipate the problems that regularly trigger impulsive reactions and develop routines for coping with these situations.

3. Hyperactivity. Adults with the hyperactive presentation of ADHD often do better in jobs that allow a great deal of movement, such as sales, but if you have a sedentary job, the following strategies may help:

• Take intermittent breaks to do photocopying, go to the mailroom, or walk to the water fountain.
• Take notes in meetings to prevent restlessness.
• Move around, exercise, take a walk, or run up and down the stairs.
• Bring lunch―instead of going out to buy it―so the lunch hour can be a time for exercise.

4. Poor Memory. Failing to remember deadlines and other responsibilities can antagonize coworkers, especially when working on a team. To improve memory, try the suggestions below:

• Use tape recording devices or take copious notes at meetings.
• Write checklists for complicated tasks.
• Use a bulletin board or computer reminder list for announcements and other memory triggers.
• Learn how to use a day planner and keep it with you to keep track of tasks and events.
• Write notes on sticky pads and put them in a highly visible place.

5. Boredom-blockouts. Because of their strong need for stimulation, some adults with ADHD become easily bored at work, especially with detailed paperwork and routine tasks. To prevent boredom, try the following tips:

• Set a timer to stay on task.
• Break up long tasks into shorter ones.
• Take breaks, drink water, get up and walk around.
• Find a job with stimulating responsibilities and minimal routine tasks.

6. Time management difficulties. Managing time can be a big challenge for adults with ADHD. Here are some guidelines for improving time management skills:

• Use timeline charts to break large projects into smaller pieces with step-by-step due dates.
• Reward yourself for achieving each due date.
• Use watch devices with alarms, buzzers, planners or computer planning software.
• Program your computer to beep 5 minutes before every meeting on the calendar.
• Avoid over-scheduling the day by overestimating how long each task or meeting will take.

7. Procrastination. Putting things off not only prevents the completion of tasks but also creates problems for others on the team. Here are some strategies for success:

• Break the task into small pieces, rewarding yourself along the way. (Rewards need not be grand; they might be a new CD, a long walk with your dog, dancing or whatever you enjoy.) It may be helpful to have a coach or someone else to whom you can report and be accountable for achieving each piece of the task until you learn to overcome your tendencies to procrastinate. See the National Resource Center's information on coaching for more information on how a coach can help.
• Ask the supervisor to set a deadline for tasks.
• Consider working on a team with a co-worker who manages time well.

8. Difficulty managing long-term projects. Managing complex or long-term projects may be the hardest organizational challenge for adults with ADHD. Managing projects requires a range of skills, including time management, organizing materials, tracking progress, and communicating accomplishments. Try the following guidelines:

• Break projects up into manageable parts, with rewards for completing each.
• Strive to shorten the time allowed on a project to better utilize "sprinting abilities."
• Ask a coach to assist you in tolerating longer and longer projects, a bit at a time.
• Find and partner with a co-worker who has good organizational skills.
• Look for work that requires only short-term tasks.

9. Paperwork/details. The inability to find important papers, turn in reports and time sheets, and maintain a filing system can create the impression of carelessness. If paperwork is a significant part of the job, try these tips:

• Make it a rule to handle each piece of paper only once.
• Ask an administrative assistant to handle detailed paperwork.
• Keep only those papers that are currently in use; purge the rest.
• Make filing more fun by colour-coding folders and using catchy labels.

l0. Interpersonal/social skill issues. Individuals with ADHD may unintentionally offend co-workers by interrupting frequently, talking too much, being too blunt, or not listening well. If social skills are a challenge, try the following strategies:

• Ask others for feedback, especially if there is a history of problems with colleagues and supervisors.
• Learn to pick up on social cues more readily. Some adults with ADHD have a hard time picking up nonverbal cues that they are angering a co-worker or supervisor.
• Work with a coach to determine what types of settings often lead to interpersonal/social issues.
• Seek a position with greater autonomy if working with others is challenging.

 
Making a Career Change
Sometimes, no matter how hard they try, adults with ADHD find that their initial career choice does not play to their strengths, and it is necessary to make a change. The following categories reflect aspects of an individual that impact effective functioning on the job. Collect data about each of these categories as it applies to you. This data will permit you to see yourself as a unique, complete person and to evaluate better the careers that match your characteristics.

1. Interests (professional & leisure). Since individuals with ADHD work better in fields that interest them, it is important that they identify their interests. After the interests have been identified, a consultation with a trained career counsellor, who can provide a list of occupations or jobs that correspond to their interests, should be considered. The list of occupations that correspond to the individual's interests will provide the basis for the steps that follow.

2. Skills (mental, interpersonal, and physical). Identifying skills and accomplishments can reveal marketable skills that can be used in various work settings. Generally, skills fall into three categories: skills working with data, people, or things. People do best when their skills correspond to the job requirements. Skills can be assessed through standardized tests or through checklists that trigger knowledge of success in past accomplishments.

For example, you might ask yourself the following questions:

• What subjects were easiest for you in school?
• What strengths do you think others see in you?
• What skills do you possess that enabled you to succeed in something?
• What strengths do you think teachers saw in you?
• What things about your job performance set you apart from others?

In addition, using a skill word list provided by a career counsellor or published in a career book may be helpful in identifying skills that may not have been considered important or considered at all.

3. Personality. What type of personality are you? Personality preferences can be measured by standardized testing or by checklists that force you to choose between two situations. Knowing personality strengths can help improve work habits, increase career options, and achieve a more successful path to a career future.

4. Values (work and leisure). People value different things. It is generally agreed that people work harder and with more focus when the task at hand is in line with their values. Leisure values are also important because a personal passion can often turn into a career. Career counsellors and other professionals who work with career issues or checklists in career books can help isolate these values.

5. Aptitudes (verbal, numerical, abstract reasoning, clerical speed and accuracy, mechanical, spatial, spelling, and language). An aptitude is defined as the ability to acquire proficiency in a specific area. It often seems that these are innate, but this is not necessarily true. Aptitudes can also be learned. While a skill is a current ability, an aptitude is the potential to acquire a skill based on natural talents or training.

Aptitudes can be formally assessed by a professional or by using informal checklists. When you understand what your strengths are, you can compare them to the requirements of any given job. The Dictionary of Occupational Titles and The Occupational Outlook Handbook are two sources for such information. Doing these comprehensive assessments ensures that you have a clear knowledge of the essential tasks of a job for which you are applying and how your strengths match up with the requirements of the job.

6. Energy patterns (Is there a pattern that's reliable?). All jobs require differing amounts of energy. Are you a sprinter or a plodder alonger? While those are not real terms, they define the types of people who can either go through each day with the same amount of energy output or sprint through a job, depleting their energies and thus feeling "spent." Some people have a pattern to their energy output, while others do not.

To figure out if there is a pattern to your energy output, keep an energy log for 1 or 2 months. Rate yourself on a scale from 1 (very low energy level) to 10 (very high energy level) three times per day -- at the beginning, middle, and end of the day. Record these ratings in a log book or day planner. Periodically review the log to see whether there is any pattern in energy level across the day, week, and month. If a pattern is not noticeable, then it will not be difficult to sustain energy at most jobs. However, if a fairly reliable pattern exists, then it may be necessary to learn how to harness energy to do difficult tasks at times when energy is high and do more "automatic" tasks when energy is low or depleted.

7. Workplace habits (what is expected vs. how we measure up). Job success often depends on personal characteristics, such as dependability, reliability, commitment, and attitude. Consult a career-related book on the reference list for a list of the qualities that employers most often look for in employees. Decide how you measure up to these qualities, and determine whether it is necessary to improve these workplace habits.

8. A complete history of all previous jobs (useful for extracting valuable information). People learn the most from their mistakes and successes. Look back and explore such things as:

• What you liked most about each job
• What you liked least about each job
• The dates of employment (did you leave after a few months?)

Look for patterns that might help to plan for a future career.
 
Using the Data
After collecting this data, follow these three steps to maximize the chance of success and minimize the chance of failure:

• Read about the jobs you plan to pursue to get a reality check. The Dictionary of Occupational Titles, Occupational Outlook Handbook and related online sources can help give a realistic view of any given job and dispel any fantasies.
• Talk to others already doing the job through a series of informational interviews. These will allow you to open your eyes to reality and to "try the career on for size." It's a good idea to speak to three to five people in a given career to get more than one viewpoint.
• Observe the job for an hour, a day, or a week, or in a volunteer position. This is the only way to pick up unspoken information, such as how hassled everyone might appear, how well-lit an area is, how calm people seem as they interact with each other, and a host of other almost subliminal factors.

When all of this information has been collected, the following questions can be answered:

• What jobs are a "good fit" with my personal strengths, and what jobs are a poor fit?
• What fantasies or false beliefs did I have about the jobs I used to think would work well for me?
• For the jobs that are a good fit for me, what supportive strategies, accommodations or modifications are necessary to maximize my success? A

Read the original article here.